somehow got into my PayPal account using a mobile app - my cell phone is too basic to even have apps - and made four payments of $500 each to someone I do not know from my bank account - thank goodness my debit card knew I didn't have enough money! Imagine my shock when I saw the email telling me I had made these payments to someone called Vicki Leuthold. I immediately filed a fraud claim and then called PayPal for assistance - and they politely told me that even though I hadn't authorized these payments, it was still a dispute and they would have to contact the other party to determine if the payments were for a legitimate product or service. Can you imagine? Well, I managed not to scream at the poor guy over the phone who was just doing his job, I didn't get much sleep that night and the next morning I called my bank as soon as it opened. Fortunately, the person I spoke with was both knowledgeable and helpful - she closed my account immediately and transferred my meager balance (good luck getting $2000 out of me, hackers!) to a new account and assured me that my two outstanding checks would be paid from the new account. All I had to do was come in and sign the papers for the new account. I am still pretty fizzed about this and I've been changing all of my passwords to something even I have trouble remembering. And I'm still waiting to hear from PayPal - I wonder if the hackers have responded to their questions about this so-called dispute. I think not. Arrrgh!
4 years ago